Customer Relationship Metrics (Metrics) is a multi-award winning research, consulting and training services firm, founded in 1993,
by Dr. Jodie Monger,
and headquartered in Sterling, Virginia. We assist our business partners in improving the economics of internal and external relationships.
Our programs are custom designed, yet cost-effective. Programs typically provide:
High returns between 300-1,000%
Payback in 2-6 months
Benefits realized in just a few days
Value that continues year-over-year
Programs do not require any new technologies to be purchased and can be rapidly deployed.
By scientifically identifying and assisting in the elimination of practices that prevent your growth we can help you exceed your goals, plans and objectives, faster, and cheaper by improving human capital and organizational performance.
Customer Relationship Metrics is a Certified Woman-Owned Business from the
The Women's Business Enterprise National Council ("WBENC") at
www.wbenc.org.
Our Corporate Commitments to You:
Honesty
We value your trust in our ability to serve your best interests. We value timely communication in
all project phases, ensuring your best interests and ultimate success.
Credibility
Our proven ability with many industry-leading enterprises in size and scope gives
us the experience for structuring your project flexibly to your exact specifications.
Expertise
Our experts are recognized as some of the most talented researchers, consultants, and trainers in the world. Their success is a direct result of your success.
Like many successful leaders before you, contact us to help you unlock your true potential!
