Customer Relationship Metrics is continually improving and adding new functionality and features to this Web site and improving and adding to its existing services and programs. Because of these ongoing changes, changes in the law and the changing nature of technology, the Customer Relationship Metrics’ data practices will change from time to time. If and when our data practices change, we will post the changes on this page.Personal Data Collected through this Web Site
The only personal data Customer Relationship Metrics currently collects through this Web site is the information you give us when you use our site. This includes, for example, the information you provide when you register for a newsletter or other program or service or when you send us your comments or requests for information.
Customer Relationship Metrics uses the information you provide for the purposes for which it was originally collected, for example, to respond to your e-mail or provide the programs or services you requested. Customer Relationship Metrics also uses this information to help improve the content and functionality of our Web sites, to better understand the needs and interests of the people and organizations that use our Web site, and to improve our programs and services. Customer Relationship Metrics may use this information to contact you in the future to tell you about organizations, programs, services, and other things we believe will be of interest to you.
Customer Relationship Metrics may share the personal information you provide to us with consultants and other third parties who act for or on behalf of Customer Relationship Metrics, for further processing or analysis. In addition, there may be some other, limited circumstances in which Customer Relationship Metrics may share or transfer the personal information in its databases, for example, to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our databases or this Web site, to take precautions against legal liability, or in the event of a corporate merger, reorganization, dissolution or similar event.
Anonymous Data Collected
In addition to the information you provide when you use our Web site, Customer Relationship Metrics uses technology to collect anonymous information about the use of our Web site. For example, we use technology to track how many visitors access our Web site, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which web browsers our visitors use and the address from which they accessed our site.
This technology does not identify you personally. It simply enables us to compile statistics about our visitors and their use of our site. Customer Relationship Metrics uses this anonymous data and shares it with third-parties for various reasons, for example, to improve the content and functionality of our Web site, to better understand the needs and interests of our visitors, to improve our programs and services.Cookies
In order to collect the anonymous data described in the preceding paragraph, Customer Relationship Metrics may use temporary “cookies” that collect the first level domain name of the user (for example, if your e-mail address is “email@example.com,” the cookie collects the “xyz.com” portion of your e-mail address) and the date and time you accessed this Web site. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.
In order for certain applications to function properly, if at all, it is necessary for your computer to accept cookies.Children
Customer Relationship Metrics does not knowingly collect personal data from children under the age of eighteen. If you are under eighteen, please do not give us any personal data. If you have reason to believe that a child has provided personal data to Customer Relationship Metrics, please contact us, and we will delete that information from our databases.Links to Other Sites